Services

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We look at everything for you when you want software. Click image to enlarge.

I can access it from any computer (and frequently do so at home). I am well prepared to respond to case inquiries from anyone (as all case details, case notes, alerts, petition information, general profile info, etc. are one or two mouse clicks away). I can view a juvenile’s offense history with one glance, rather than having to scroll page by page in AS400. I can see any juvenile’s court orders with a couple of clicks, and the view is much more readable than scrolling around in AS400 trying to get all the details of the court orders.
--Casework Services Manager

We have worked with Solid Design Software Solutions for 3 years and are very satisfied with their work. SDSS goes the extra mile to make sure that our client is happy and their needs are met. They have been an excellent resource for needs analysis and requirements gathering, which has helped us in developing software that is extremely accepted by our client and their users.
--Owner of a Local Software Company

75% of the software like MRP, Business Process, Supply Chain, issue tracking fails. Even if it gets implemented only 52% of the needed functionality is implemented. We help in reducing or eliminating this for you. Call us today to schedule a 60 minutes free educational seminar to find out how.

Process Centric Application Designing/Selection

In short we find or develop software that fit your business.

For people who need long description, our first step in the process is to work with you (the end-users) to define your requirements. We work side-by-side with you to create detail specifications and documentation which must have your acceptance and approval prior to taking the next step in our development process. Then we find or develop the software. It does not matter if you use Waterfall or Agile we work with both.

Our aim is to make your software SOLID by design. For you we account for

your Services needs
your Options needs
your Logistics needs
your Integration needs
your Database needs

Success Story

Supply Chain:
Issue: A manufacturing company was implementing an MRP system and needed to automate their supply chain.
Solution: We worked with different suppliers to understand and evaluate their system and file formats. We implemented a middleware to collect these data from discrete systems and feed it into the MRP system.
Benefit: The MRP system was kept up to date automatically with the supplier information.

Detention Case Management:
Issue: Paper and legacy system processes, which did not automatically communicate with the court and information gathering was difficult.
Solution: We worked with each detention user and management to identify high priority business requirements and converting them to technical requirements that a local software company could use to develop a custom portal based system. We used a shadowing, story telling, role playing, brainstorming and multiple build to give the user and the Software Company the correct requirements.
Benefit: Detention is fully automated, they have all the information they need at a click of a button and the local software company has a product that they can replicate in other detention facilities.

Juvenile Court Management System:
Issue: Paper and legacy system processes, users were spending lot of time keeping track of court orders, offenses and other data. They had to call to the main office to get information when the officers needed information from a remote location.
Solution: We formed small groups and started with very high level requirements gathering to reach the core set of requirements. This way prioritizing the requirements became easy. The groups were dynamic and had compliance specialist imbedded. Hence without affecting the courts day-to-day work we were able to get high priority business requirements and converting them to technical requirements that a local software company could use to develop a custom portal based system.
Benefit: The Juvenile Court is fully automated, they have all the information they need at a click of a button and the local software company has a product that they can replicate in other detention facilities.

Lab Information Management System (LIMS):
Issue: A pharmaceutical manufacturing company was implementing LIMS system that will to be used in all the site of the world.
Solution: We worked with different sites to get there requirements for 21 CFR Part 11 validation and then created Validation Activity Table (VAT) and Operation Qualification (OQ) software testing script for Certificate of analysis (COA).
Benefit: Fully validated system was created.